Intro: [00:00:00] Welcome to the Stacey Salyer Show, the podcast for property management leaders ready to think bigger about growth. I'm Stacey Salyer and the only acquisition strategist in this industry who sat on all sides of the m and a table. I've been the buyer acquiring a 370 door competitor during COVID using seller financing.
I've been the seller building and exiting a seven figure business. And I've been the corporate evaluator as director of acquisitions, assessing over hundreds of companies nationally. That means I know exactly what you're thinking, what you're missing, and what actually works when it comes to buying and integrating in this space.
On this show, we dig into acquisitions as a real business tool. Not luck, not someday. You'll learn positioning, strategy, numbers, and integration from someone who's actually done it all. Let's go.
Stacey Salyer: Welcome back my friends [00:01:00] to the Stacey Salyer Show where we talk about buying and selling property management companies and all things property management.
So today I have a very special guest on my show. He has founded several different companies. We'll talk a little bit about that. He has completed a TED Talk and I believe a bestselling author as well. So I'm super excited to have David Bitton on my show with door Loop and let's kick it off.
So I'd love to learn a little bit more about you.
David Bitton: Yeah, I mean, thank you so much for having me. This is great. About me. I don't know. I mean, I grew up in New York, live in Miami. Now I've got three kids love playing tennis, and here I'm at Door Loop. And for those that don't know, by the way, door Loop is a property management software for residential and commercial portfolios, anywhere from 10 to 2000, 3000 doors.
And that's what we specialize in now with powered by ai.
Stacey Salyer: Awesome. Well, yeah. So today I thought it'd be really cool to obviously talk about Door Loop, why you're [00:02:00] different than the other PMS systems out there. And for those of you who are new to property management, PMS means property management software.
David Bitton: Yeah,
Stacey Salyer: it's, it's very, it's, it's a weird acronym, right? For, although it's kind of fitting for property management, those of us that have been in the business forever. But. I thought we talked about that. I would love to kind of talk a little bit about your TED Talk topic. We can maybe dive into that.
And also I think there'd be people interested in learning a little bit more about how you founded some companies and how you exited, because that is always kind of a hot topic, especially on my show. 'cause I do talk about acquisitions and teach people how they can go out in their market.
Compete against the, the bigger guys that have PE funds and be BC back. So that's a lot to unpack. So let's dive into Door Loop and. Just kind of take it away, what makes it a little bit different? And of course, ai, we all love to talk about that.
David Bitton: Yeah, so originally the company was started because our, our main founder and CEO, his name is Ori, he started [00:03:00] buying rental properties, apartments, and he started looking for an easy, affordable software that he can start using tomorrow, right?
Without long, complicated sales processes, training, onboarding, et cetera. And he wasn't able to find anything that made him happy. A lot of the platforms at the time were older, legacy 20 years old, so I remember one day he started approaching us. He's oh my gosh, guys, there is nothing easy, simple, affordable, with great live support.
We can do it better. I know we can. Let's do this. So meaning we're serial entrepreneurs. We've built numerous software companies, so we knew that we could do it better. So that was sort of the light bulb moment. Fast forward to today, six years later, we've raised 130 million. We have over 250 employees, and the core principles are still the same.
We want to be the easiest and fastest property management software available. So our whole slogan is we are built for speed and the smart choice for serious property owners and property managers that really want to grow their portfolio. So that's how we [00:04:00] differentiate.
Stacey Salyer: Yeah. Very cool. I love that. So I've got to play around with it a little bit.
And I love your AI component. I know you said that you've just recently kinda launched some new ai features in there. So tell me a little bit about that and why that would be so different compared to like maybe the legacy. Platforms.
David Bitton: Yeah. So anytime we release a new feature, we actually like to wait and see what the competitors are doing, so then we can 10 exit and make it 10 times better.
I love that. So this is one of those cases where we came out with a, just two, three months ago after seeing what the, the rest were doing and a lot of the other ones were. Just doing like basic chat BT integrations like, Hey, help me write a better tenant letter. Things that you could just go to chat BT for and do yourself.
They're just building it in. We're like, no, we can do this five steps better. We can build agents, we can automate things. So what we did is allow people through our AI assistant, we call it, to do anything. You wanna do in the platform, really. So, hey, door Loop assistant who owes me money right [00:05:00] now? Can you send emails out to them?
Can you send text message reminders out? How much money did I make last month? What's my profit and loss? How can I improve my business? How can I grow? So it has all the context of everything, and that's just one of the 10 different features that we have. But I would say probably the flagship that just came out less than a month ago.
It's our AI inspections, and for those in the computer, they can go to do.com/ai inspections and, and see it. But historically, we're trying to save people time. That's probably our, our number one value prop. So when you're going and someone leaves the, the apartment, let's just say you have to do an inspection.
So you go and you walk through and you take pictures and videos, and you have to submit your report, submit it, submit maintenance requests, charge the tenant for damages, and it takes, on average, around three hours based on the surveys that we've done. We have cut that down from three hours to much less than 30 minutes.
Stacey Salyer: Wow.
David Bitton: How? Basically they walk in, they open the Door Loop app on their phone. They take some pictures, they voice transcribe [00:06:00] some notes. This is damaged, that's damaged. The AI assistant automatically takes all the photos, all the notes, makes a beautiful report, starts delegating and creating work orders and maintenance requests, charges the tenant, everything automatically.
So it's, it's almost like one click inspections today. So that's, that's what we're going for right now.
Stacey Salyer: Wow. That is wild. I mean, coming from the field, I started back in oh four, way back in the day before, you know, there was really even email, well we had email, but it was very basic. I used the promise guide to guide me out to properties.
Yeah. And you know, even fast forwarding you know, when I opened my own PMC in 2016, and then when my oldest kid became 16 years old. He was like my summer guy, he went and he drove around and did all the move in and move out stuff and you know that. So I know firsthand how much time that takes and really three hours would be.
I mean realistically, like if you're driving, doing the A good move in or move out, driving back to the office, that doesn't even include [00:07:00] all the time it takes to actually go through the report, make all the notes, then email the client, the homeowner E. Yeah. Oh my gosh. That's amazing. I know. So that is so cool.
I love that.
David Bitton: Endless. Endless. So, and we're, and we have many more cool time saving features coming out soon. But that's the whole goal, to make people's lives easier, reduce their overhead, reduce the need to hire more people so they're able to scale and grow their portfolio with the same team they have today.
Stacey Salyer: Right, right. Yeah. No, that's really cool. So, going back to your AI assistant so it's kind of like an assistant that lives in the platform. And is it, are they just taking the information from whatever's in the platform?
David Bitton: Exactly. So it has all the context. That's the best part about chat.
Bt when you start interacting with it a lot, it has all the history, it has all the context, it has all the knowledge. But if you're asking questions about your business, it knows nothing, right? So with Door, it has all the information, the tenants lease, it's all confidential, private, anonymous, just for you, and that's the coolest part.
But I'll give you one more use case. That's probably [00:08:00] my favorite one.
Stacey Salyer: Yes,
David Bitton: please. The, the bane of all existence for property managers is dealing with a million tenant requests.
Stacey Salyer: Yes.
David Bitton: They're asking you a million questions. And through our research we found that at least half the requests. Our basic questions, when is my rent due?
How much is my rent? When do I get my security de deposit back? When is my lease over? When can I renew my lease? All these like basic lease related questions. So in the tenant portal, what they would normally do is submit a tenant request and you'd have to answer it and it hours a day just replying to tenants if you have a big portfolio.
But now we have an AI chat bot built in that knows all their information and it answers all of those questions.
Stacey Salyer: Wow.
David Bitton: And one more thing. The second biggest requests they get are maintenance requests. My fridge doesn't work. It's not cooling my lights out, my acs not cooling, et cetera, stuff like that. So when they are submitting that request, the AI bot goes, Hey, your fridge isn't cooling.
Let me walk you through some steps. Is it plugged in? Is the light on in the fridge? What's the serial model? Have you tried this? And it [00:09:00] tries to troubleshoot all the issues. And if it still can't resolve it, it will generate a full report for the property manager and maintenance team be like, Hey, this is the issue.
This is the model number. These are all the steps we've taken. And now they have so much context, they could just go in and save a day. But majority of the time it's resolving the issue for the tenant. So we have found that it resolves up to 80%. Wow. Of all the tenant requests, which is hours every day.
Stacey Salyer: Oh, it's huge.
It's, it is, yes. As a former owner of A PMC that had, you know, over 500 doors under management, I can tell you how many hours a day. I mean, maintenance coordination back in the day, that's all my maintenance coordinator did, was answer those. What we, I called them dumb questions. I mean, that's just the reality of it, you know?
You know, we had tried to build out our own things, oh, you know, put together these YouTube videos and piece thing. But, but I love that. And it sounds like you really work really hard to listen to your clients, your customers as well, as far [00:10:00] as what they need. So that's, amazing.
And then it's also kind of goes back to the experience too, with the resident. I mean, that's gotta feel really good. So if a resident, let's say they work nights and they get home at four in the morning and they sent in a request.
David Bitton: Yep.
Stacey Salyer: I'm assuming they're gonna get that conversation back and forth,
David Bitton: right?
24 7.
Stacey Salyer: Yeah, exactly. Okay. Okay. Cool. And it's all built in. Yeah,
David Bitton: it's all built in. You mentioned something really important, the resident experience. So this is actually a, a great lesson for everyone in all businesses. Whenever you, people ask you, Hey, who's your customer? Mm-hmm. To us, we might just say, oh, it's the property manager.
No, but who else? Is impacted by your software. Oh, residents, tenants. So for us, we're trying to make the experience great for everyone, and everyone should do the same for their business. Because if the resident experience is great, then they're gonna keep renewing their lease and they're gonna be happy with the landlord or property manager, and they're gonna continue and everyone's happy to win, win for everyone.
Stacey Salyer: It is. Totally. Yep. And I'm huge, huge fan of that. So, kind of going into a little bit about [00:11:00] like your background. So I did listen to your TED Talk. Everybody go listen it's on YouTube. And it's a great TED Talk. So do you wanna share a little bit about maybe that and I really loved your, like the whole title of it and the premise of that.
And maybe you can kind of share how like. Your practice of that, and then maybe how that relates to what you're doing now at Door Loop?
David Bitton: Yeah, so, you know, it's funny, I'll, I'll start off by saying last night my daughter was waiting for me to get outta the shower and put her to sleep. And then I said, yeah, one minute.
One minute, and then five minutes there, daddy, you're still outta the shower. I was like, sorry, I was letting my mind wander. I was walking.
Stacey Salyer: Yes, yes. So,
David Bitton: you know, I, I practice what I preach all day. So just for those that dunno what I'm talking about, basically as a startup founder and like any business owner listening to this.
We are working, there's no nine to five. It's 24 7 nights, weekends nonstop. So at my first software company, I burnt out after about seven or eight years of just killing myself, you know, not taking care of my health, not eating healthy, not [00:12:00] exercising. And then I realized, hey, I need a break and I need to digital detox.
So I decided to take a 24 hour digital detox every weekend, Friday to Saturday, and I still do it today, 12 years later. Or I just disconnect. Yeah, no electronics, no driving, no phone, no tv, no computer, no nothing. And I just disconnect. So that is my time to disconnect. But the main point is that you also need time to think and let your mind wander.
And for me, those are the best times where I generate my creative ideas. And there's actually something scientifically called the default mode network, the DMN, which actually activates when you're not doing anything. That's where you have your creative breakthroughs and insights. So the more I can think and let my mind wander, the more breakthroughs I have and ideas I have for my business.
So some examples like I just gave is in the shower. You have no distractions, no electronics, hopefully. So that is my best thinking time where no one bothers me and for 5, 10, 15 minutes I'm just wandering [00:13:00] and getting great ideas. So the shower, driving in the car, turning off music. If you're running, exercising, working out, just let your mind wander.
maybe music helps you, but for me, I don't like any music and I just let my mind, mind wander. So that's that was the whole premise of it.
Stacey Salyer: No, I love that. I really enjoyed your TED talk ' I believe in the same now I have not tried the 24 hour thing. Yeah, that's right. I, I might have to take some baby steps, start with maybe two hours and move up from there.
But I am, yeah, I'm a huge fan. I am, in fact, I love driving, like just going out and, you know, driving by myself and I've had some of the best ideas come to me that way. Like I call them my aha moments of,
David Bitton: yep. Oh.
Stacey Salyer: it's really fascinating to me because I always say my brain never shuts off.
Right? It's like there's always, there's stuff percolating all the time. Yep. But when I'm not doing, like, when I'm not working in the business, it's just. my brain's like, oh, well you finally gave me a moment to think. Yes, and now I solved that problem for you. Like I actually solved it for you a couple months [00:14:00] ago if you would've just taken a drive.
So
David Bitton: it's your subconscious. It just needs to be working, you know? Yeah,
Stacey Salyer: yeah, yeah. No, I love that. So in your company, I'm kind of curious, do you, I don't wanna use the word mandate, but do you encourage like your other leaders to do kind of similar things?
David Bitton: You know, so. What we always tell people if they're just getting overwhelmed with work, and I just have so much going on, is, Hey.
Block off time on your calendar. So for me, every day from four to 6:00 PM is my block off time. No one can bother me from four to 6:00 PM no meetings, no nothing. And that's where I can do my deep work. Same with the mornings, right from 8:00 AM to 10:00 AM nothing. And then under my Fridays, my entire calendar's blocked off, and that's where I get my best work done.
So for me, if I have eight straight hours with no distractions, no slacks, no meetings. That is the best deep work I can do. There's actually a book called Deep Work where it's just uninterrupted time for at least an hour where you can just get work done. Let your mind wander, think, get creative problem, solve [00:15:00] that.
That's the best time for you.
Stacey Salyer: I love that. That's really cool. So do you feel like you guys have been able to maybe expedite a lot of stuff in your business because of your philosophy?
David Bitton: A thousand percent, without a doubt. I mean, so some of my best ideas are coming from these wandering moments, these Fridays, but also on the weekends, right?
So on the weekends is when I personally read books, but a lot of people might read on at night before bed. I do it on the weekend and I get my best ideas from just. Books. Random books, business books, any book. Sometimes you when you're reading a book, you might just drift off and have thoughts going on.
Yeah, that's great. Like for me, I love when I drift off reading a book. 'cause my, subconscious once again is wandering and thinking and solving these problems. And you might be reading Harry Potter, but you're getting a business idea 'cause you're just drifting off and that's, that's great.
Stacey Salyer: I love that. That's really cool. Yeah. Thank you so much for sharing. I think that'll help a lot of people and kind of make it a little bit more normal. I think a lot of times people feel like we have to have this continual hustle and I'm very anti hussle culture. I think it's [00:16:00] ridiculous. And I mean obviously, you know, I would probably assume you are as well.
So, but
David Bitton: I, I encourage people to take vacations also. 'cause on vacations a lot of people come back, refresh renewed, but also with a lot of creative ideas. 'cause the first time they're disconnecting. Yes. So, you know, at Dole we have unlimited paid time off and we highly encourage Hey, you need a break?
Go take it. We take breaks, the founders take breaks, and we tell everyone, look, we're taking a lot of time off. You should also take it. Because we know when they come back, they're gonna have these creative breakthroughs.
Stacey Salyer: I love that. That's really cool. So do you mind sharing with the audience a little bit about kind of your background?
I mean, I know you mentioned seven years into one startup that was kind of like burnout time and, but you've done a lot of startups, you've had some exits. Do you mind sharing a little bit about that kind of journey?
David Bitton: Yeah, sure. So my journey always was starting companies that I had both a passion for.
Okay. And a skill talent, or maybe it was even a hobby. So, you know, my first company was fixing computers and I loved doing it and I was good at it [00:17:00] and people started asking for it. Next one was like an entertainment business. Then I got into the software world and I love computers. I love technology.
So when you love what you do, you can work all day, all night, five ams, all, all-nighters, which I don't always encourage and it doesn't feel like work. You do. You just love it. So that's always how I got my start in whatever company I was doing, or a problem I was solving. And then as far as the exits, you know, in the first two companies, really the goal was to achieve financial independence and have some freedom.
So we achieve that. And now at Door Loop, we don't need that anymore. So for us, it's all about loving where we work, having the best time learning. Personally, professionally and growing financially as well. And that's sort of our why. Why are we still doing this? Because we just wanna have fun and we want to grow and learn.
So for us, there's no exit plan here. We're here for the long run and we're just hoping to keep building a great company for years to come.
Stacey Salyer: No, I love that. That's really cool. You know, property management is a huge business, obviously, and you know, a lot of interest, a lot of [00:18:00] consolidation, you know, happened in the last few years.
I personally sold my company to Pure Property Management, familiar, pure, and then I stayed on with Pure for a couple years, I was a director of acquisitions and ran that entire team. Which was a whole different thing than I had ever done, and I loved it. So now I love being able to teach people and dispel those myths anyone can go out and acquire.
And I think it's a huge you know, positive thing to do in order to grow your wealth and your business. But so as far as I'll,
David Bitton: I will add one thing to that. Mm-hmm. So. The mistake a lot of founders make is they are the business. They are doing everything. They're holding all the keys. They're not delegating.
So when someone acquires them, the acquire the VCPE is like, Hey, you need to sign on for three years 'cause you are the business. You know, everything. So in our last company, we automated and delegated everything. So we told the VCs, Hey, we can leave tomorrow. We can take a vacation for a year. Everything's great, everything's running without us.
We have leaders in place. And they said, wow, amazing. So when we close a deal, they said, you guys can leave tomorrow if you [00:19:00] want, which is really unheard of. So if that's you, if you're hearing that, that resonates. you don't wanna stay on after acquisition.
Figure out ways to empower others. Build a great team of A players delegate as much as possible. Automate as much as possible so anyone could take over and you could take a one year vacation. When I ask people, can you take a one month vacation? What are you talking about In po, the business would collapse.
You have to get to that point if you want to be able to sell your business, in my opinion.
Stacey Salyer: Oh yeah, a hundred percent. So with that, so like on your first like the first time you sold, was it similar to that or did you learn a lot or what, like what kind of thing? I'm sure you're laughing, you're like, yes, I learned a lot.
David Bitton: I mean, there's so many mistakes that you learn and I think the, the, probably the number one mistake we made early on was on the people. In the beginning, it was always, Hey, we can't afford that much money. Let's hire the most affordable people that we can. Maybe juniors that don't have any experience, we'll teach them everything and companies won't grow as big as they can get like ours today [00:20:00] without these super experienced, amazing leaders and A players we call them, that run the business for you.
So from day one here. We made it a point, we wanna hire the best of the best. We wanna give the most benefits as possible. We wanna attract the best candidates, we wanna retain as many as possible, and we wanna help 'em grow with us. And this company would not be as big or successful as it is today without those people.
And you might hear that a lot. Oh, it's all about the people. But when, when you have a players around you, you realize, oh my gosh, it really is all about the right people.
Stacey Salyer: Right. Yeah, I think I've heard other entrepreneurs speak about that as well. I don't know if I follow Jasmine Star and she, you know, talks a lot about that.
And Layla Hermo same as. You know, sometimes even when you start a business, those are not the team members that you're gonna have as you grow, right? and then as a leader, you can't necessarily grow your business either if you're not also growing yourself with your leadership.
So it's kind of like this catch 22, but this big thing. But again, I think the more that you know it and [00:21:00] you understand it, then the more that you can get there versus
David Bitton: yes,
Stacey Salyer: not even. Knowing that. So,
David Bitton: you know, people think, Hey, I'm starting a company, I don't have a lot of money to pay salaries. I can only afford 20 an hour.
You can still find a players. Right. So to us they might be more green as you call them, or, or you know, not a lot of experience. Right. But it's all about. The interviewing and what you're looking and the person you're hiring, the character traits. So for us, we look for a lot of grit, a lot of hard worker motivation.
We call it fire and belly. They wanna learn, they want to grow. And you could find those people, and we found them six years ago and they're still with us today. And there's they're still leading the company and, and have grown tremendously with.
Stacey Salyer: That's really cool. So when you guys hire, do you use one of those, like trait based?
David Bitton: Yes.
Stacey Salyer: Yeah, yeah,
David Bitton: yeah. Yeah. So a little internal secret. We used to use a company, not so much anymore, called Brick, BRYQ. Okay. And it was a cognitive, sort of like an IQ assessment and personality. And a lot of our early people still with us today, we're in the top 10% of those [00:22:00] assessments. We have other assessments today.
But whatever the assessment is, we wanna see people that stand out and go above and beyond. So I'll give you one example on our application form for new candidates applying to Door Loop. We ask a few long open-ended paragraph sort of format questions and we wanna see how they answer. The regular candidates would give one word answers.
Some candidates would give one or two sentences with typos. The A players will write me a book, they'll gimme eight paragraphs. The best of the best. Perfectly type, no typos. And clearly early on the A players will stand out very early 'cause they want the role, they're putting in the effort, they are perfectionists and that's what you want.
Stacey Salyer: Yep. Yeah. I love that. Yeah. I'm a huge believer in all the trade based
014 David Bitton - Door Loop - Copy: Yes.
Stacey Salyer: Things I, I, I like culture Index, that's kind one of my favorites. And it's just, I think it's so important, like when I work with people, you know, whether, you know I'm working with them one-to-one or if they're in my program and learning how to buy.
It's so important to take [00:23:00] a look.
David Bitton: I never heard of the culture index. What is that? Mm,
Stacey Salyer: so it is so it's traits based. I, I like it because it measures, you know, you as a person, your traits, it measures your energy units and your logic is what they call it. So like how much emotion you use or don't use when you make decisions.
I'm a seven, so I don't use a lot of emotion when I make my decisions. Anyone that knows me well would know that, and then it also looks at how innovative you are. So generally most people are kind of like in the middle, but you know, like the Elon Musk type people are like that nine, 10, where, they just have that brain, right?
Those traits. And then the really cool thing I like about it is it also measures how you're currently performing in your job. So it's a. Awesome tool to use for like your team and your leadership. Because if let's say I take it and I'm working outside of my traits, I would know, since I know the program, I would say, wow, I'm gonna burn out.
David Bitton: Yep.
Stacey Salyer: If I don't fix that. Yep. So I, [00:24:00] like it that way. It's a cool program,
David Bitton: and you ask new candidates who that are applying to take it before you hire.
Stacey Salyer: Yep. Yep. New. And then you use it as you uh, manage your team as well, because you would want to measure kind of where they are in their job performance.
Are they actually working with inside their traits, within their current job? And if they're not. How do we get that turned around? Yeah, it's pretty cool.
David Bitton: Thank you.
Stacey Salyer: I don't get any sort of affiliate type thing for them, but if you want an introduction, let me know. Anybody Yeah,
David Bitton: please. Actually, actually, yes, if you can.
Yes.
Stacey Salyer: Yeah. Yeah. I will fire that off today. Awesome. But yeah, so going back to all that, I mean, I love all this. You're obviously very energetic and awesome leader and so tell me, I guess is there anything else you wanna share about Door Loop? I mean, I know this year is a big year. AI's been, you know, talked about quite a bit.
You just talked about your inspections and is there anything new on the horizon or I should say newer? I mean, you've got the inspections [00:25:00] you just launched and I'm sure there is anything you'd like to share or maybe the vision for the next couple years.
David Bitton: Yeah. Wow. So, I mean, there's a lot that I cannot share.
I wish I could, but we raised 130 million series B about a year and a half ago. And the goal for that was to hire as many developers and r and d as possible to make the product as the number one best platform in the world for property management software. So this year especially, you're gonna see a lot more automation, time-saving features, AI features rolling out.
A lot more features for larger portfolios that are upmarket, mid-market, you could say. And the reason is a lot of our customers, we didn't realize early on just kept growing and growing with us. So they might have started off with a hundred units and now they're over a thousand, 2000 even. So it's just incredible to see their, their growth and journey.
So we are. Building a lot of workflows, automations, and features for them to continue growing further with us. So I think that's what you'll see in the, in the, in the coming months.
Stacey Salyer: Okay. That's really cool. And do you kind of have a sweet spot, like customer as [00:26:00] far as like door count or is it single family, can you handle multifamily?
David Bitton: Great question. So definitely heavy on residential. We do also offer commercial NHOA, but residential is our core focus. And you could say single family, multifamily, a hundred percent we cover. And the ideal unit count could be really anywhere from a small. Owner operator, landlord with 10 units up to a larger property management company, mid-size, I would say of a thousand to 3000.
We have plenty of those too. So it is sort of a range, but it's not enterprise where it's 30,000 and it's not super small landlords that just started off with one or two units. So it's, it's that good sweet spot in the middle right now.
Stacey Salyer: Very cool. That's awesome. Well, super exciting. It's really cool to have new, new property management software on the market and seeing all the great things that you guys are doing.
I've met a lot of your team at different conferences and they're all wonderful people, so
David Bitton: thank you.
Stacey Salyer: So it is a [00:27:00] true testament. You are speaking the truth since I have met them.
David Bitton: Thank you.
Stacey Salyer: Yeah, is there anything else you'd like to share? Any anything that we didn't.
David Bitton: Um, I mean, you know, ai, you know, right?
So a lot of people are talking about it. It's a hot topic. It's the big buzzword today, but we are using it so much internally. In our company. I'm using it day to day, and we're also building the features on our platform as well. But I highly encourage all the people listening, get serious with it, learn about it.
Go on YouTube, go to Chacha VT and say, Hey, how can I use you? How can you help me? I'm a property manager. What can I do? There is so much out there. That can help you automate and grow. And I'll just give you maybe two or three of my favorite examples. Okay. Obviously CHATT is probably my top top, but emails, how many of you are spending so much time in your inbox?
So there is a great tool that I use. I'm not affiliated with them at all, but I love it. It is called jce.ai. J Ace e.ai and Stacey Disclaimer, I have used it on you already a few [00:28:00] times in our emails, so,
Stacey Salyer: okay.
David Bitton: Yeah. So how it, how it works is basically it syncs your inbox, let's say your Gmail inbox or Google Workspace, and anytime someone emails you, it recognizes.
That a reply is needed. So when we were coordinating this webinar and podcast, you would email me, how does this work? What do you think? What topics? Whatever it is. And it would auto draft replies ready to go for me to just to hit send. Wow. And it knows how I speak, it knows all my history. It has my whole inbox.
So I used to spend probably two, three hours a day on email, like most property managers. And now it's gonna be 30 minutes because I just have to go in and either adjust a few lines, maybe it's 90% good, or just hit send.
Stacey Salyer: Wow.
David Bitton: Huge time saver.
Stacey Salyer: Okay. I'm gonna look that one up for sure. That one sounds good. I haven't heard of that one.
So besides chat, do you have any other favorites?
David Bitton: So, I mean, there's some technical ones I won't get into, but I think my newest one that I'm experimenting with that's a lot of fun is whisper flow. It's W-I-S-P-R-F-L-O-W, [00:29:00] whisper Flow, or just Google. You'll find it. AI and it's basically a transcription service.
So if you remember Dragon transcription, voice transcription on the computer. Yes.
Stacey Salyer: Yes.
David Bitton: So now they have it powered by ai. So it's sort of like using Siri for your phone, but way better on the computer where if you are drafting memos or emails or any, any sort of. Letters, anything you're writing on the computer at all, you can just voice transcribe it into your computer with a keyboard shortcut.
And it uses AI to make it better. So if I say actually scratch that next line at a bullet point, actually remove that with Siri. It will actually write all that out.
Stacey Salyer: Yes,
David Bitton: this AI transcriber, it will understand what you're trying to do and it will fix it, and it'll be a perfectly drafted. Text, whatever you're trying to say.
So that's a phone one that I'm playing with right now.
Stacey Salyer: Ooh, that one sounds fun. Yeah, I like Claude Claude's kinda my favorite. I kind of, yeah, I kind of migrated a little bit away from chat. There's a few like custom GPTs that I still use in there, but I kind of thought. Chat, just like [00:30:00] never says that I have a bad idea or anything.
Whereas Claude will be like, wait a minute, you just said you know, you, you were gonna do this instead. So I have you
David Bitton: receivable ads for Claude.
Stacey Salyer: Have I seen what
David Bitton: the Super Bowl ads for Claude?
Stacey Salyer: No, I didn't.
David Bitton: So it's literally what you're describing where someone goes and says, Hey, Chacha, BT what do you think about this?
Oh, it's so great. It's amazing. And you're like, what? Like that it's supposed to be bad. Right. Versus Claude, where it's gonna give you the truth. Yes.
Stacey Salyer: So it's
David Bitton: exactly what you said. Yeah. And we, we, we are switching to Claude also internally and now is Claude Cowork. Have you played with that yet? Mm,
Stacey Salyer: not really.
No. I need to though. Yeah. Have you?
David Bitton: Yeah. It's so cool. It takes over your computer and your browser, so it could just do anything that you could do on yourself, on your computer, but it will do it for you.
Stacey Salyer: Okay. Yeah. I need that. I need another, Stacey. I need I, I've always said I wanna clone myself, so I guess AI is really probably the.
You know, up and coming clones, right? So,
David Bitton: hundred percent.
Stacey Salyer: Yeah. [00:31:00] My, my ultimate goal though is to one day have the Stacey AI clone work for me, like legitimate work for me. So then I can go hang out on the beach with like my adult children, maybe their grandchildren, I don't know, one day. And you know, my dog and husband.
So
David Bitton: people are doing it. I have met some really. Super smart people that have their whole company built with AI agents. I, so I met someone that has three employees, huge business, and he's got 27 automated AI agents doing everything for his company. So. To those that are like, that's extreme. I can never do that.
I don't know how to do that. There are tons of businesses popping up today that are building AI agents for you. So you can invest 10, 20 grand, which sounds like a lot, but then it cuts down. You probably don't need two or three employees anymore. So how much is that saving? So, look into it. It's out there.
People are doing it.
Stacey Salyer: Okay. Well we will. I'm sure my audience will and I definitely will. So yeah, I love it. I love all that stuff, so Cool. Well, thank you [00:32:00] again so much for coming on the show. I really appreciate it and I love what Door Loop is doing and contributing to the property management space. It's super killer and
David Bitton: thank
Stacey Salyer: you.
Your entire team is awesome. Love chatting with them when I see them. And
David Bitton: thank you. Thank you, thank you, thank you so much. And last two things I would say is that if anyone wants to contact me, reach out anytime. My email [email protected]. Pretty easy. And then also, actually Stacey, we are giving your listeners a special promotion, I believe.
Stacey Salyer: Oh,
David Bitton: awesome. Good job. So if you go to doorloop.com/stacey, S-T-A-C-E-Y mm-hmm. You will get a custom page for you with a custom promotion. Right now it is 30% off door loop for the first three months, so go take advantage for limited time for Stacey viewers.
Stacey Salyer: Oh, I love that. Thank you so much. That's so cool.
Yeah, and I'll put, I'll make sure everything's in the show notes and yeah. And if. Thank you so much. Yeah. And we'll make sure all your contact information, everything about Door Loop is in the show notes [00:33:00] and I know that your team will be hitting the conference circuit probably already has. So go check out their booth.
They're awesome people and it's super fun and yeah. Awesome.
David Bitton: Appreciate it. Thank you so much again for having me. Thank
Stacey Salyer: you. Yeah. All right. Take care.
David Bitton: Take care. Bye.
Outro: Thanks for listening to the Stacey Salyer show. Here's the deal. You can read about acquisitions anywhere, but you can't learn acquisitions from someone who's done it the way I have as a buyer, a seller, and from the corporate side evaluating hundreds of companies. That's why I need you to subscribe and share this with someone in your network who needs to hear it.
And if this episode landed, leave a five star review. It's how more PM owners find the only acquisition expertise in the space that comes from all sides of the table. And while you're at it, grab my Acquisition Readiness checklist on my website at staceysalyer.com. Then when you're ready to move from Growth Thinking to Growth Building, explore the Built to Acquire program.
Don't [00:34:00] leave it on the table. See you on the next episode.
